Notice of Technical Issue Affecting Payzone Retailers

We have been informed of a technical issue impacting several Payzone retailers. This incident occurred on January 14th. Payzone was unsuccessful to send an update to their systems at 2:38 PM last Wednesday, resulting in disruptions for over 250 agents using their terminals at that time.

We strongly recommend that members review their sales from January 14th against their direct debit statements. If you identify any discrepancies, please reach out to Payzone customer service for assistance.

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