Costly Mistake

The Summer edition ( delivered 16th June, RRP €5.99) of one of Irelands top selling “glossy” magazines, IMAGE was recalled on August 11th and claims for unsold crediting were “closed” at the direction of the publishers by their distributors, Newspread 10 days later on the 21st of August. The next edition ( Autumn) arrived on […]

Step 1 Show Me I.D

This training course has been created on behalf of Show Me I.D to provide Irish retailers with advice, support and leading practice on how to avoid the sale of age restricted products to minors. The site contains information on how to refuse a sale and defuse confrontational situations; why recording refusals is important as well […]

SCHOOL HOLIDAYS- A TIME FOR INCREASED VIGILANCE

Staff Training

Please take the time to review your training with regard to the sale of Age-Restricted products with ALL of your staff, but especially those that are casual, part-time, relief or newly engaged. Your staff play a crucial role in ensuring that your business acts in accordance with the law, and that your reputation as a […]

CSNA Skillnet Retail Security Course Dublin

CSNA Skillnet propose delivering the following Retail Security tailored course to CSNA members in order to improve personal safety and reduce loss in the retail environment. Programme Overview: Attendance on this course will result in the employee being able to: Understand civil and criminal law relating to retail security operations, including right to refuse service, trespass, use […]

CSNA Skillnet to Host Seminar

CSNA Skillnet has announced plans for an exciting upcoming seminar to mark the official launch of the vibrant learning network. The training division of The Convenience Stores and Newsagents Association (CSNA) and the Skillnet Ireland Learning Network will host a unique seminar specifically designed to offer profitable retail training solutions for business owners and managers this Autumn. The seminar […]

Staff Training Is Vitally Important

Staff Training! I’ve written on this topic in the past and once again won’t apologise for returning to it owing to the fact that I am frustrated by the number of incidents/claims that have arisen that were clearly preventable but for the fact that staff training was in no way adequate. All training must be […]

Upcoming Training Courses – CSNA Skillnet

CSNA Skillnet are providing you with details of upcoming training courses in Kildare, Dublin & Cork. The scheduled courses will cover topics such as Social Media for Business Owners, Newspapers and Magazines & Operating a Profitable Deli.  To book any of these courses please visit www.csnaskillnet.ie CSNA Skillnet are delighted to be running a Social […]

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